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How Do I Resolve Canon Printer Not Printing Issue?

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Nefi Butler
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If You Canon Printer Not Printing Properly Then Click On Support Button

Having a Canon printer that suddenly stops printing can be frustrating. The issue can stem from a variety of reasons, including software glitches, connection problems, or hardware malfunctions. Here’s a step-by-step guide to help you troubleshoot and resolve the "Canon printer not printing" issue.

1. Check the Printer Connection

  • USB Connection: Ensure that the USB cable is securely plugged into both the printer and your computer. Try using a different USB port or cable to rule out connection issues.

  • Wireless Connection: For wireless Canon printers, verify that the printer is connected to the correct Wi-Fi network. You can check this on the printer’s display by navigating to network settings.

  • Restart Devices: Restart both your printer and computer to refresh the connection. Unplug your printer for 30 seconds, then plug it back in and turn it on.

2. Check Printer Status

  • Make sure your Canon printer is powered on. A simple check of the power light can confirm this.

  • Ensure there are no error messages on the printer’s display. For example, a blinking orange light may indicate a problem that needs attention.

  • Check if the printer is set as the default printer on your computer:

    • Windows: Go to "Control Panel" > "Devices and Printers" and ensure the Canon printer has a green checkmark, indicating it's the default.

    • macOS: Go to "System Preferences" > "Printers & Scanners" and check if your Canon printer is selected as the default.

3. Clear the Print Queue

Sometimes a stuck print job can cause the Canon printer not to print. Clearing the print queue might resolve the issue:

  • Windows:

    1. Open "Control Panel" > "Devices and Printers".

    2. Right-click on your Canon printer and select "See what's printing".

    3. If there are any pending documents, right-click them and select "Cancel".

  • macOS:

    1. Open "System Preferences" > "Printers & Scanners".

    2. Select your Canon printer and click "Open Print Queue".

    3. Cancel any jobs in the queue.

4. Update or Reinstall Printer Drivers

Outdated or corrupt drivers can prevent your Canon printer from printing.

  • Update Drivers:

    • Go to Canon’s official website and search for your printer model. Download and install the latest drivers compatible with your operating system.

  • Reinstall Drivers:

    • Windows: Uninstall the printer drivers via "Control Panel" > "Devices and Printers". Right-click your Canon printer and select "Remove device". Afterward, reinstall the latest drivers.

    • macOS: Delete the printer from "Printers & Scanners" in "System Preferences" and then reinstall it after downloading the updated drivers from the Canon website.

5. Check for Paper Jams or Low Ink

  • Paper Jams: A paper jam can cause your Canon printer not to print. Open the printer cover and inspect the paper feed for any stuck paper. Remove it carefully without tearing.

  • Low or Empty Ink: If your printer is out of ink or toner, it won’t print. Check your ink levels via the printer’s display or software on your computer. Replace any empty cartridges as needed.

6. Run Printer Troubleshooter (Windows Only)

Windows has a built-in troubleshooting tool that can automatically detect and fix printer issues.

  1. Open "Settings" > "Update & Security" > "Troubleshoot".

  2. Select "Printer", then click "Run the troubleshooter".

  3. Follow the on-screen instructions to complete the troubleshooting process.

7. Reset the Printer

If none of the above solutions work, performing a factory reset on your Canon printer might help. Keep in mind this will erase any customized settings, so use this as a last resort.

  • Refer to your printer’s manual for the specific reset process, as it can vary by model. Typically, you’ll need to access the settings menu on the printer display and select "Reset" or "Restore to default settings".

8. Check Printer Spooler (Windows)

The printer spooler is responsible for managing print jobs sent to the printer. If it’s not working properly, your Canon printer may not print.

  1. Press Windows + R to open the Run dialog.

  2. Type services.msc and press Enter.

  3. Scroll down and find "Print Spooler".

  4. Right-click on it and select "Restart".

Conclusion

By following these steps, you should be able to troubleshoot and resolve the "Canon printer not printing" issue. If the problem persists after trying all of the above, there might be a hardware issue with the printer, and contacting Canon support or a professional technician would be the next best step.

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